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Customer Questions

Questions or comments? Reach out to us directly.

By Mail
Attn: Customer Service 400 Northwest Plaza Drive St. Ann, MO 63074

You can also email Save A Lot with any questions, comments or other concerns by clicking on the following link.

Save A Lot Customer Service,
Coupon and Donation Information

We understand the importance of coupons to our shoppers. Because we operate more than 800 independently licensed stores, each store tends to have its own coupon policy. Across all corporate stores, we do not double coupons, but we do try to accept online and manufacturer’s coupons (one per household).

Donation Requests

As a hometown value grocer, we are committed to giving back to the communities where we operate. We encourage community groups, churches and others interested in receiving donations from Save A Lot to call (888) 725-4537 to submit a request. Please make sure to include the following information in your request:
  • Name of your organization
  • Purpose of the organization
  • Profit or non-profit
  • Details of the request, including amount requested and/or in what form (Food, Gift cards, Cash/check, hosting an event, etc.) as well as How the donation will be used
  • Timing of the event and when the donation is needed by
  • The store where you shop
  • Whether you have received donations in the past from Save A Lot
  • Your contact information
Please note: In many instances, Save A Lot encourages community groups to work directly with their neighborhood store to fulfill donation requests. However, it is up to individual stores on whether or not they choose to participate and fill an existing need. Additionally, Save A Lot receives many donation requests throughout the year and unfortunately we are not able to support all of them. If your request has been approved, you will be contacted by our team to get more information. If you do not get a reply within 30 days, Save A Lot was not able to fulfill your request at this time. We thank you for your consideration and understanding. To find local information and contact Save A Lot stores near you, use our store locator. Thank you!